Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, & manage software robots that emulate humans actions interacting with digital systems and software. Just lượt thích people, software robots can vì things lượt thích understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, and perform a wide range of defined actions. But software robots can do it faster và more consistently than people, without the need to lớn get up & stretch or take a coffee break.

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What are the business benefits of RPA?

Robotic process automation streamlines workflows, which makes organizations more profitable, flexible, & responsive. It also increases employee satisfaction, engagement, và productivity by removing mundane tasks from their workdays.

RPA is noninvasive & can be rapidly implemented khổng lồ accelerate digital transformation. And it’s ideal for automating workflows that involve legacy systems that lack APIs, virtual desktop infrastructures (VDIs), or database access. 


Accelerated transformation

Among global executives, 63% say RPA is a major component in digital transformation.

Pegasystems survey


Major cost savings

RPA drives rapid, significant improvement lớn business metrics across industries & around the world.

IT Central Station: Key Drivers of Time khổng lồ Value in RPA


Greater resilience

RPA robots can ramp up quickly to match workload peaks and respond lớn big demand spikes.

Learn how RPA helped scale COVID testing


Higher accuracy

57% say RPA reduces manual errors.

Forrester, "Impact of RPA on Employee Experience"


Improved compliance

92% agree RPA has ‘met or exceeded expectations’ for better compliance.

Deloitte "3rd Annual RPA Survey" 2018

Boosted productivity

68% of global workers believe automation will make them more productive. survey of 4,500 global workers

More value from personnel

60% of executives agree RPA enables people to lớn focus on more strategic work.

Forrester, "Impact of RPA on Employee Experience"

Happier employees

57% of executives say RPA increases employee engagement.

Forrester, "Impact of RPA on Employee Experience"

Why is RPA transformative?

RPA giải pháp công nghệ is changing how the world gets work done.

Software robots—instead of people—do repetitive and lower-value work, lượt thích logging into applications & systems, moving files and folders, extracting, copying, and inserting data, filling in forms, và completing routine analyses và reports. Advanced robots can even perform cognitive processes, like interpreting text, engaging in chats & conversations, understanding unstructured data, và applying advanced machine learning models to make complex decisions.

When robots do these types of repetitive, high-volume tasks, humans are freed to lớn focus on the things they bởi vì best and enjoy more: innovating, collaborating, creating, and interacting with customers. Enterprises get a boost too: higher productivity, efficiency, and resilience. It’s no wonder that RPA is rewriting the story of work.

This is the story of work. It started a long time ago, on a Monday... As people got better at work, they built tools to lớn work more efficiently, they even built computers to lớn work smarter, but still they couldn't bởi vì enough work! The more work they did, the more work they created, and not the good kind. One day a very smart person figured out how lớn put the fun back in work, this is their story...

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Where can RPA be used?

Today, RPA is driving new efficiencies & freeing people from repetitive tedium across a broad swath of industries & processes. Enterprises in industries ranging from financial services khổng lồ healthcare lớn manufacturing khổng lồ the public sector khổng lồ retail and far beyond have implemented RPA in areas as diverse as finance, compliance, legal, customer service, operations, & IT. Và that’s just for starters.

RPA has become so widespread because it is broadly applicable. Virtually any high-volume, business-rules-driven, repeatable process is a great candidate for automation—and increasingly so are cognitive processes that require higher-order AI skills.

What features và capabilities are important in RPA technology?

To build và manage an enterprise-wide RPA program, you need technology that can go far beyond simply helping you automate a single process. You require a platform that can help you create và manage a new enterprise-wide capability & help you become a fully automated enterprise™. Your RPA công nghệ must tư vấn you end-to-end, from discovering great automation opportunities everywhere, to lớn quickly building high-performing robots, to lớn managing thousands of automated workflows.

Why is RPA the fastest-growing enterprise software in the world?

Rapid, significant return on investment (ROI)

Minimal upfront investment

No disruption to lớn underlying systems

Low-code build environment

Scalable và enterprise-ready

Why is RPA the fastest-growing enterprise software in the world?

When you combine RPA’s quantifiable value with its ease of implementation relative to other enterprise technology, it’s easy to lớn see why RPA adoption has been accelerating worldwide.

From a CFO’s perspective, an investment in RPA technology delivers rapid ROI và requires minimal upfront spending compared khổng lồ other enterprise technology.

IT executives find that RPA can be implemented with little disruption. Và because software robots can easily access & work within legacy systems, RPA has become a key enabler for digital transformation. & modern RPA giải pháp công nghệ offers scalable, enterprise-ready platforms.

Employees find that it’s easy to lớn adopt robotic assistants into their workdays, và that RPA’s low-code approach lets them become citizen developers who can build their own simple automations.

Is RPA the same as artificial intelligence (AI)?

RPA is not AI; AI is not RPA. But the combination of RPA & AI unlocks massive new possibilities for enterprises everywhere. For one thing, RPA giải pháp công nghệ now makes it possible lớn insert advanced AI skills in the form of machine learning models, natural language processing (NLP), character và image recognition, & more into RPA robots. Giving robots these AI skills dramatically expands their ability lớn handle cognitive processes that require things like:

AI is also making it possible to lớn scientifically discover a complete range of automation opportunities & build a robust automation pipeline through RPA applications lượt thích process mining.

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And at a time when companies need to lớn accelerate their integration of AI into front-line activities và decisions, many are finding that RPA can serve as AI’s ‘last-mile’ delivery system. Robots can be configured to lớn apply machine learning models to lớn automated decision-making processes & analyses, bringing machine intelligence deep into day-to-day operations.